Sloane F. Mashaal

Texas State Bar

Admitted November 1999

United States Disctrict Court for the Southern District of Texas

Admitted April 2000

New Jersey State Bar

Admitted December 2001

New York State Bar

Admitted February 2002

Licensed Independent Casualty Adjuster

New York and Texas (2003); Florida and Mississippi (2005); West Virginia (2006); Delaware, Wyoming, Hawaii, Arizona, Utah, Connecticut, Rhode Island, Idaho, Kentucky, New Mexico, Maine, New Hampshire, Alaska, North Carolina, South Carolina and Vermont (2007)

South Texas College of Law - Houston, TX

Juris Doctorate 1999
Student Bar Association: One-L Representative (1996-1997)
Mid-Law Senator (1997-1998)
Executive Assistant/Liaison (1998-1999)
Civil Pre-Trial Advocacy (Fall 1998)
Civil Trial Advocacy (Spring 1999)
Hofstra University: Nice, France (Summer 1998)

Bucknell University - Lewisburg, PA

Bachelor of Arts,cum laude - International Relations - 1996
Dean’s List five semesters; GPA 3.6
Bucknell En France: Spring 1995
Bucknell Student Government: Appropriations Committee, Class Representative
Theme Hall Coordinator: Save The Children Foundation, Senior Gift Drive Steering Committee
Bucknell Admissions Ambassador, Varsity Volleyball
PGA Scholarship Recipient

National Claim Services A.V.P. Complex Claims - Mar 2024 - Present

• Monitor severe multi-million dollar personal injury (both primary and excess), construction, products liability, commercial auto and property damage claims in nationwide litigation.
• Analyze coverage under various policy forms and drafted coverage position letters on various topics as well as responded to additional insured tenders.
• Manage and fostered relationships with underwriters, insureds, brokers and defense/appellate counsel.

National Claim Services Complex Claims Manager - Feb 2022 - Feb 2024

• Monitor severe multi-million dollar personal injury (both primary and excess), construction, products liability, commercial auto and property damage claims in nationwide litigation.
• Analyze coverage under various policy forms and drafted coverage position letters on various topics as well as responded to additional insured tenders.
• Manage and fostered relationships with underwriters, insureds, brokers and defense/appellate counsel.

Gallagher BassettSenior Resolution Manager - May 2021 - Feb 2022

• Investigate, evaluate, dispose of and settle complex dedicated account commercial auto claims with minimal supervision.
• Determine and evaluate coverage, liability and damages, and set proper claim reserves.
• Coordinate with outside defense and opposing counsel to resolve claims pre-litigation.
• Process claims consistent with clients' and corporate policies, procedures and "best practices" and also in accordance with any statutory, regulatory and ethics requirements.
• Able to recognize and pursue excess insurance recoveries.

United Rentals Senior Claims Manager - Legal & Risk - 2017-2019

• Monitored severe personal injury, construction and property damage claims in nationwide litigation, likely with multi-million dollar exposure.
• Worked with Property and Casualty carrier regarding coverage and indemnity issues, as well as with United Rental personnel to determine proper documentation to produce during discovery and how to respond to requests for information from third parties in general.
• Managed and fostered relationships with brokers and defense/appellate counsel, especially as to litigation strategy.
• Directed outside counsel during situations requiring immediate action and response. Attended trials, mediations and mock trials.

Chubb Claims Manager - Primary Mainstream Claims - 2014-2017

• Managed four Claims Specialists in determining coverage, responding to tenders from TPA’s, insureds and claimants, as well as evaluating claims for exposure/settlement.
• Reviewed and approve coverage position letters. Assisted specialists in addressing inquiries from management, TPA’s, insureds and claimants regarding administration of deductibles and expenses.
• Granted reserve, settlement and expense authority in accordance with claim evaluation.
• Ensured team complied with Chubb Best Practices for claim handling.
• Reduced theft and property damage percentages

Chubb Claims Director - Excess Casualty Claims - 2011-2014

• Monitored severe personal injury, construction and property damage claims in nationwide litigation, likely with multi-million dollar exposure.
• Analyzed coverage under various policy forms and drafted coverage position letters regarding breach of warranty, invasion of privacy and the Telephonic Consumer Protection Act.
• Managed and fostered relationships with underwriters, insureds, brokers and defense/appellate counsel. Performed claim audits for insureds with large self-insured retentions.
• Attended trials, mediations and mock trials

AIG Assistant Vice President – Claims Intake Department - 2008-2011

• Managed nine segmentation technicians/assistants in the receipt and set-up of first notices for seven claims departments within Property & Casualty Severity Claims.
• Researched and assessed coverage under applicable policies and index claims/notices/policies in AIG’s numerous claims handling systems and databases.
• Investigated and monitored the progress/severity of notice only claims.
• Developed customer service initiatives to better serve the insureds and their brokers.
• Participated in preparation for Jersey City claims departments’ conversions to I-Claims.

AIG Complex Director – Excess Specialty Claims (National Accounts) - 2004-2008

• Managed nine segmentation technicians/assistants in the receipt and set-up of first notices for seven claims departments within Property & Casualty Severity Claims.
• Researched and assessed coverage under applicable policies and index claims/notices/policies in AIG’s numerous claims handling systems and databases.
• Investigated and monitored the progress/severity of notice only claims.
• Developed customer service initiatives to better serve the insureds and their brokers.
• Participated in preparation for Jersey City claims departments’ conversions to I-Claims.

Spotlight Gymnastics Co-Owner/Principal - 2011-Present

• Advise as to liability and legal waiver language and ensure staff follows risk management protocols.
• Receive and respond to inquiries from families. Register children for classes and note financials in the I-Class Pro portal.
• Accept and process tuition payments. Maintain accounts payable ledger, prepare payments for deposit and coordinate payroll.
• Prepare brochures and communications for distribution. Execute customer service best practices.
• Coordinate class and staff schedules.

English (Native)

Fluent in French